Right now I'm listening to the playlist, pic attached, it's 02:27 pm in Thailand which is +7 hrs timezone. Some tracks play some tracks load forever, like the track in the pic, most of the songs in this pic hiccup unlistenable. The internet speed is 15 Mbps and I can play Hi-res youtube Streaming Video smoothly.
All members in Tidal Thailand facebook group experience the same, https://www.facebook.com/groups/365273720344125/?fref=ts, some members unsubscribe. If it's Tidal's technical fault I would like to get a refund for this month subscription please.
Best regard
ผมเขียนไปแบบนี้ครับ
Hi Tidal,
Right now I'm listening to the playlist, pic attached, it's 02:27 pm in Thailand which is +7 hrs timezone. Some tracks play some tracks load forever, like the track in the pic, most of the songs in this pic hiccup unlistenable. The internet speed is 15 Mbps and I can play Hi-res youtube Streaming Video smoothly.
All members in Tidal Thailand facebook group experience the same, https://www.facebook.com/groups/365273720344125/?fref=ts, some members unsubscribe. If it's Tidal's technical fault I would like to get a refund for this month subscription please.
Best regard
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ความคิดเห็นที่ : 9
Beamharit
24/11/2015 23:25:33
13
เขาก็ตอบมาแบบนี้ครับ
Hello Harit,
Thank you for providing us with that information.
For this inconvenience and your help, I have provided you with 14 days of complimentary service
We ask that you please refresh TIDAL every 48-72 hours as we do everything possible to rectify these ongoing issues.
Best Regards,
Emily
TIDAL Support
เขาก็ตอบมาแบบนี้ครับ
Hello Harit,
Thank you for providing us with that information.
For this inconvenience and your help, I have provided you with 14 days of complimentary service
We ask that you please refresh TIDAL every 48-72 hours as we do everything possible to rectify these ongoing issues.
It's been a while after I report you about hiccup and nothing improve. I'd like to inform you that if this issue not fix before 11/12/15 I may unsubscribe because it's useless, unlistenable stream music is wasted my money. Address this problem and fix it please.
Best regards,
Harit
ผมคงลา Tidal สักพักนะครับถ้ายังไม่แก้ไขเอาเงินไปซื้อ CD ยังดีกว่า
Hi Tidal support team,
It's been a while after I report you about hiccup and nothing improve. I'd like to inform you that if this issue not fix before 11/12/15 I may unsubscribe because it's useless, unlistenable stream music is wasted my money. Address this problem and fix it please.
Best regards,
Harit
ผมคงลา Tidal สักพักนะครับถ้ายังไม่แก้ไขเอาเงินไปซื้อ CD ยังดีกว่า